Terms and Conditions including our
Cancellation Policy
These booking conditions form the basis of your contract with Connemara Rentals so please read them carefully. Nothing in these booking conditions affects your normal statutory rights. Receipt of deposit/partial or full payment, regardless of method of payment, constitutes acceptance of all current booking terms and conditions.
Bookings
1. Please note that we require the agreed booking deposit (or for short lead bookings, full payment) to be paid in order to complete your booking. If the booking deposit is not received by the agreed date we reserve the right to release the dates booked and advertise the dates in question as available.
2. An enquiry does not constitute a provisional booking and until the dates in question are booked, they are available for booking on both the Connemara Rentals website and other booking platforms.
3. Payment can be made by credit card through the booking link on our website or we can send our bank transfer details to you.
The rates quoted include the current rate of Value Added Tax
Booking Deposit Requirement
A 30% deposit is required to secure your booking and the balance of payment is due by 120 days prior to arrival for Sunnybank House, or 60 days prior to arrival for our other properties. If you are booking within 120/60 days prior to arrival, payment of the full rate is required.
Once your deposit is received we will issue a booking confirmation to you, incorporating these terms and conditions.
The balance of payment due date will be stated in your confirmation, and the balance will be demanded from your credit/debit card on the due date stated unless you arrange for payment to be made in advance of the due date.
Rates: Please refer to the current rates list on our website for details of approximate weekly rates and please insert exact dates in our booking portal for the exact rate. All rates quoted are in Euro. We reserve the right to amend rates, at our discretion, at any time of the year. Short break rates are available outside of June/July/August/September, Christmas and Easter.
Security Deposit
A security deposit of €1000 for Sunnybank House or €300 for our other houses will be pre-authorised or debited from your credit card prior to arrival. This is standard procedure in case of breakages, damage or soiling and will be returned to you within 7 days of departure subject to any damage charges.
Cancellation Policy
Sunnybank House: Bookings can be cancelled or amended up to 180 days in advance, subject to a €100 cancellation/amendment fee.
Thereafter deposits are non-refundable and if cancelling within 120 days prior to arrival, the entire booking is non- refundable.
Our other houses: Bookings can be cancelled or amended, subject to a €100 cancellation/ amendment fee up to 60 days prior to arrival. Thereafter bookings are non-refundable.
Please note that if you book through a third party agent / platform/ website such as Airbnb or VRBO, terms and conditions, including cancellation policies, may differ.
We strongly advise guests to take out travel insurance to cover any unforeseen circumstances.
Facilities
Each of our properties is well equipped to ensure that you have a comfortable stay. Towels, linen and Voya personal care products are supplied as standard, as well as kitchen basics and fire/fuel starter pack for the fires.
Arrival / Departure
Guests are welcome to arrive any time after 4pm – if you will arrive late in the evening or are delayed please let us know so that arrangements can be made.
Check out by 10 am on the morning of departure. We may be able to facilitate a later departure in the off season (Autumn/Winter) if there are no other arrivals on that day - please enquire in advance.
Maximum number of guests
For insurance purposes the number of guests on the property during your stay must be limited to the number of guests booked, otherwise we reserve the right to forfeit the booking in its entirety.
Sunnybank House
Utilities in Sunnybank House
The rate for the rental of Sunnybank House does not include the cost of electricity or oil consumed during your stay. Both utilities are metered and are charged at the national domestic rate at the time of departure. You will be provided with a reading at the beginning and end of your stay and the amount is payable upon departure.
Sunnybank House- Outdoor Swimming Pool and Sauna facilities
The pool terrace, BBQ kitchen + dining area & sauna facilities are open for use all year around.
The pool is usually open and heated from April to September inclusive. From Autumn 2024 the pool will remain open and heated from October to March also. Whilst the pool is maintained at a steady temperature throughout the Summer months, a static temperature cannot be guaranteed throughout the year and will be subject to winter weather conditions.
We reserve the right to close the pool and/or sauna at short notice, should a maintenance issue arise that has to be dealt with, and will inform guests as soon as possible should this arise.
These facilities are for exclusive use by guests in Sunnybank House only, and/or guests staying in the Lodge if it is booked by the same party as part of the same booking.